Anti-Corruption Action Line

PUNJAB

Others

Whatsapp bot

Published By: SeMT

A Whatsapp chatbot based Anti-Corruption Action Line on 9501200200. Citizens can report any corrupt practices being followed anywhere in the state of Punjab through this chatbot. The reports and actions taken are monitored at Chief Minister's Office level.

Project Details

Brief Background

Govt. of Punjab has developed WhatsApp chatbot based Anti-Corruption Action Line which is used by Vigilance Bureau for accepting Corruption related complaints through WhatsApp Chatbot using number 9501200200 and processing the complaints received through software in online mode till district level. Any citizen wanting to complain about corrupt practices being followed anywhere in Punjab can simply submit a complaint through WhatsApp number 9501200200 for appropriate action.

Objective

To partner with the citizens in the fight against corruption

Benefits

The citizens can now easily report instances of corruption directly to the Govt. for immediate relief and stringent action against those involved in corrupt practices.
1. Easy access through Whatsapp
2. Can share video and audio evidences
3. No need for physical visits

Implementation Methodology

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Technology Architecture

Additional Image

Contact Details

Sumeet Garg, Senior System Manager, Department of Governance Reforms and Public Grievances

sumeet.garg@punjab.gov.in

9872077754