Samagra SCD

MADHYA PRADESH

Beneficiary Oriented Solution - State

Social Protection

Published By: SeMT

Samagra SCD is a citizen-centric social security system that maintains unique Family IDs and individual member IDs. It is an initiative of the Government of Madhya Pradesh to streamline welfare schemes and services from various integrated departments, addressing the needs of citizens.

Project Details

Brief Background

Samagra SCD (Single Citizen Database) is a citizen-centric social security system developed by the Government of Madhya Pradesh. It serves as a comprehensive platform that maintains Family IDs and individual member IDs to simplify the delivery of welfare schemes and services across various government departments.

Key features of Samagra SCD include:
- Centralized Database: Acts as a single source of truth for citizen data, reducing the need for repetitive document submissions across services.
- Departmental Integration: Enables seamless data sharing between departments such as health, education, and social justice, ensuring targeted and efficient delivery of benefits.
- eKYC and Authentication: Facilitates Aadhaar-based identity verification, ensuring that welfare benefits reach the intended recipients.
- Welfare Program Management: Helps in administering social security schemes, pensions, scholarships, and subsidies by linking citizens to the services they are eligible for.

This system streamlines governance by enhancing transparency, reducing duplication, and improving access to services for citizens across Madhya Pradesh.

Objective

Objectives :
▪ Computerizing various schemes to enhance transparency and efficacy through
centralized information dissemination.
▪ Consolidating diverse databases into a singular, cohesive entity to streamline
beneficiary data management.
▪ Ensuring uninterrupted support to eligible beneficiaries through timely and
seamless delivery mechanisms.
▪ Establishing an integrated beneficiary database to ensure equitable distribution ofscheme benefits based on validated entitlements.
▪ Promoting financial inclusion by providing e-banking facilities for beneficiaries,
thereby fostering economic empowerment.
▪ Simplifying processes to extend welfare services to the targeted beneficiaries,
most marginalized, and remote-dwelling citizens.
▪ Instituting single-window service provisions at designated departmental offices
and Common Service Centres (CSCs), fortified with essential infrastructure and amenities.
▪ Committing to transparency through regular scheme reviews and timely disbursal
of benefits, thereby ensuring accountability and efficacy.

Benefits

Here are the benefits of eKYC-based Samagra ID in the Samagra SCD Database:

1. Accurate Identity Verification: eKYC ensures that the identity of citizens is verified through Aadhaar-based authentication, minimizing fraud and ensuring benefits reach the right people.

2. Seamless Access to Services: Once verified, citizens can easily access multiple government services and welfare schemes without needing to repeatedly submit documents.

3. Reduced Duplication: eKYC eliminates duplicate entries by linking Aadhaar with Samagra IDs, ensuring each citizen has a unique identity within the system.

4. Faster Processing: With eKYC, service applications and approvals become quicker, as identity verification is instant and electronic.

5. Data Integrity and Security: eKYC ensures that the information in the Samagra database is up-to-date, secure, and reliable, reducing errors in citizen data.

6. Improved Service Delivery: eKYC-based verification ensures that services are delivered more efficiently, with reduced paperwork and faster eligibility checks.

7. Unified Citizen Record: The eKYC-based Samagra ID creates a unified citizen record across all government departments, enabling better coordination for delivering benefits.

These benefits enhance the efficiency of welfare delivery and ensure that government resources are optimally utilized.

Implementation Methodology

For the Implementation of Methodology in the context of Samagra SCD or any project, the following steps can be considered:

1. Requirement Gathering and Analysis
- Identify the objectives and goals of the system.
- Gather inputs from various departments (stakeholders) to understand their data and service requirements.
- Define the scope, including welfare schemes and citizen data types (e.g., Family ID, individual records, eKYC data).

2. Planning and Design
- Create a detailed implementation plan, including timelines, resource allocation, and risk management strategies.
- Develop a system architecture for Samagra SCD, considering integration points, data flow, and security protocols.
- Design user interfaces and dashboards for data entry, reporting, and monitoring.
- Plan the deployment strategy with milestones for phased rollout.

3. Data Integration
- Integrate data from various departments like health, education, social welfare, and revenue.
- Ensure seamless API integrations for real-time data exchange between Samagra and other government portals.
- Implement data cleansing and validation processes to ensure accuracy.

4. Development and Testing
- Develop the system using agile methodology, where modules like eKYC, Family ID management, and dashboard monitoring are built incrementally.
- Conduct unit testing, integration testing, and user acceptance testing (UAT) to ensure that the modules function as expected.
- Focus on security features, ensuring compliance with privacy standards (e.g., DPDP Act).

### 5. Deployment
- Deploy the solution in a live environment** after successful testing.
- Ensure proper configuration of infrastructure (servers, databases, etc.) for real-time data processing.
- Conduct a **pilot run** in a controlled environment to monitor system performance.

### 6. **Training and Knowledge Transfer**
- Provide training sessions for government employees on how to use the system.
- Develop user manuals, tutorials, and guides for seamless adoption of the system by different departments.

### 7. **Monitoring and Support**
- Set up **monitoring tools** (dashboards, alerts) to track the system’s performance and data integrity.
- Offer ongoing **technical support** and maintenance to ensure smooth functioning and address any post-deployment issues.

### 8. **Continuous Improvement**
- Based on user feedback and performance metrics, continuously improve and update the system with new features and optimizations.

This methodology ensures structured and effective implementation of the Samagra SCD system, providing a scalable, secure, and integrated citizen database.

Implementing Agency Details

Name of implement agency

MPSEDC

Name of Representative of Agency

MPSEDC

Representative Agency Email

sanhitapendse@mpsedc.com

Representative Agency Phone / Mobile

9425018840

Availability of application for implementation in Other States

(Details on how this application can be made available to other State)

Haryana
Rajasthan
Telangana

Technology Details

GitHub / OpenForge Link

No

Technology Architecture

Additional Image

Contact Details

Mrs. Sanhita Pendse, Sr.Manager, Department of Science and Technology

sanhitapendse@mpsedc.com

9425018840