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PAReSHRAM

ODISHA

Beneficiary Oriented Solution - State

Labour benefits

Published By: SeMT

An Automation System for G2B & G2C services of the Labour Directorate and Directorate of Factories & Boilers with adopting IT‐enabled Government process for delivering services to different stakeholders. This is to provide services to both internal and external stakeholders of the ecosystem in a timely, cost-effective, and in a transparent manner.

Project Details

Brief Background

An Automation System for G2B & G2C services of the Labour Directorate and Directorate of Factories & Boilers with adopting IT‐enabled Government process for delivering services to different stakeholders. This is to provide services to both internal and external stakeholders of the ecosystem in a timely, cost-effective, and in a transparent manner.

Objective

Now, the government of Odisha is in the process of taking up a series of measures to improve “Ease of Doing Business”. The emphasis has been on simplification and rationalization of the existing rules and introduction of ICT (information & communication technology to make governance more efficient and effective. With the strategic objective to improve the ease of doing business in the state, the Labour & ESI Department envisage adopting IT-enabled government process and deliver e-enabled services of the Labour Directorate & Directorate of Factories & Boilers. This is to provide services to both internal and external stakeholders of the ecosystem in timely, cost effective and transparent manner and thereby improve the ranking of “Ease of Doing Business”. As part of the State’s own Labour reform initiative, twenty services under the department have been notified under the ORTPS Act, 2012 to ensure timely delivery of services out of which, nine services shall be offered on line, under the Odisha Industries Facilitation Act (OIFA), through the e-Biz portal of Government of India. The remaining services of both Directorates are planned to be offered on line through service automation, computerization of Directorates and implementation of e-Governance initiatives

Benefits

1. Simplify Processes – To introduce systems that simplify and offer G2B and G2C to the citizens in a hassle-free, convenient, and cost-effective manner.
2. Enhanced End‐to‐end service delivery‐ Provide online and technology-based services to stakeholders with enhanced transparency and responsiveness.
3. Speedy Processing – Efficient technology automation of processes – application verification, approval, issue, and support of all the functions.
4. Automated Work Flow – Create a central, secure electronic repository of all records and enable an integrated workflow across different functions.
5. To establish an Interface among all stakeholders which are easy to access and interoperable.
6. Single Data Entry/Retrieval source –The presence of a central repository will ensure that there is a single point of entry for data, once data is created it will be a single view for various touch points trying to access that data.
7. Effective Tracking & Monitoring – Automatic generation of meaningful Management Information System (MIS) Reports: The statistics and the data which is so critical to the board for their internal process improvements would be available through automated periodical reports containing the required information in a structured way.

Implementation Methodology

Waterfall Methodology

Implementing Agency Details

Name of implement agency

Uneecops Technologies Limited

Name of Representative of Agency

Representative Agency Email

Representative Agency Phone / Mobile

Technology Details

GitHub / OpenForge Link

Git

Additional information

Additional Image

Technology Architecture

Additional Image

Contact Details

Bharti Sitha, Joint Labour Commissioner, Labour & ESI Department of the Government of Odisha

labdir.od@nic.in

9437155088