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Suvidha - Vehicles Facilitation System

WEST BENGAL

Beneficiary Oriented Solution - State

Transport

Published By: SeMT

This portal has been created as an initiative of Government of West Bengal in coordination with Land Ports Authority of India, Indian Customs (CBIC), and Border Security Force (BSF) for quick clearance and smooth movement of Vehicles at various ICPs of West Bengal. Once registered with this portal, all sorts of facilitations for smooth movement and clearances with concerned agencies shall be ensured in a time bound manner. In case of any issue faced by the User, a round the clock Control Room with a Dedicated Helpline has been opened to address and quick redressal of those issues.

This service is currently open for export of all kinds of goods vehicles through various ICPs established on the Indo-Bangladesh border of West Bengal; however the same shall be extended to all other ports. This service aims to ensure no waiting period at the ICPs and shall benefit all the Exporters. 

Project Details

Brief Background

The Suvidha portal has been created as an initiative of Government of West Bengal in coordination with Land Ports Authority of India, Indian Cusotms (CBIC), and Border Security Force (BSF) for quick clearance and smooth movement of Vehicles at various ICPs of West Bengal. Once registered with this portal, all sorts of facilitations for smooth movement and clearances with concerned agencies shall be ensured in a time bound manner. In case of any issue faced by the User, a round the clock Control Room with a dedicated Helpline has been opened to address and quick redressal of those issues.

This service is currently open for export of all kinds of goods vehicles through various ICPs established on the Indo-Bangladesh border of West Bengal.

Objective

The objective is to ensure no waiting period at the ICPs and to benefit all the Exporters.

Benefits

The benefits include almost zero waiting time at ICPs.

Implementation Methodology

Stakeholder identification, Requirements gathering and analysis, System design, Development, Integration, Testing, Deployment, Training & Support, Feedback mechanism, Maintenance

Technology Architecture

Additional Image

Contact Details

Shri Partha Sarathi Dam, Joint Secretary, Information Technology & Electronics Department, Information Technology & Electronics Department and Transport Department

suvidha@wb.gov.in

6292234484