media
WA MANAGEMENT application

RAJASTHAN

Beneficiary Oriented Solution - State

Published By: SeMT

The application is designed to send WhatsApp messages to citizens of Rajasthan, including informational updates in both text and media formats for government schemes to designated beneficiary . It can also operate in a bot format for automated messaging.

Project Details

Brief Background

The application is designed to send WhatsApp messages to end users, including informational updates, greetings, and well-wishes in both text and media formats. It can also operate in a bot format for automated messaging.

Objective

The primary goal of this project is to establish a centralized platform for the Government of Rajasthan’s departments to send structured, timely WhatsApp messages to beneficiaries. This enhances communication efficiency, ensuring that citizens receive essential information, notifications, and updates quickly. It also aims to simplify processes by enabling API integrations with existing departmental systems.

Benefits

The portal allows Rajasthan’s departments to deliver critical messages and updates to beneficiaries, ensuring better service accessibility and response times. It supports both manual and automated messaging, which helps enhance user engagement, provides a streamlined communication channel, reduces administrative workload, and ensures that timely, relevant information reaches citizens across the state.

Implementation Methodology

Web Application

Implementing Agency Details

Name of implement agency

Pinnacle teleservice pvt ltd

Name of Representative of Agency

Pinnacle teleservice pvt ltd

Representative Agency Email

support@pinnacle.in

Representative Agency Phone / Mobile

08308800004

Technology Details

Technology Architecture

Additional Image

Contact Details

Sh. GK Sharma, General manager technical, Department of Information Technology & Communication, Government of Rajasthan(DOIT&C)

gksharma@rajasthan.gov.in

7737752957

Website Link

https://doitc.rajasthan.gov.in/