Jhar-Jal

JHARKHAND

Others

Drinking water & Sanitization

Published By: SeMT

The Jhar-Jal e-Portal is designed for efficient monitoring and evaluation of various field activities under the aegis of the Jal Jeevan Mission (JJM) and Swachh Bharat Mission – Gramin (SBM-G). It aims to ensure the effective implementation of its multiple components, including household tap connections, water quality assurance, conservation of drinking water sources, waste management, and sanitation facilities in the state. 

Project Details

Brief Background

The Jhar-Jal e-Portal is designed for efficient monitoring and evaluation of various field activities under the aegis of the Jal Jeevan Mission (JJM) and Swachh Bharat Mission – Gramin (SBM-G).

Objective

Effective Implementation and Monitoring of departmental assets and schemes which directly related to people of Jharkhand State. The project objectives for the Drinking Water Department focus on enhancing accessibility and efficiency in managing water services. Stakeholders can easily register complaints through various platforms, leading to streamlined and quick resolutions. The aim is to ensure consistent access to tap water and sanitation, particularly for marginalized communities. Transparent management of water infrastructure will be maintained, along with real-time updates on water quality and sources. Data-driven planning will prioritize new schemes, while community engagement and knowledge sharing will be encouraged. Efficient data handling will improve monitoring and reporting, supported by eco-friendly practices for documentation.

Benefits

The application for the Drinking Water Department project brings numerous advantages. It streamlines complaint resolution, saving time and building community trust by providing timely updates on grievances. The system promotes eco-friendliness through single-window monitoring and efficient record-keeping, reducing costs by minimizing duplication. Overall, the application fosters accountability among service providers, leading to a more responsive and efficient drinking water management system.

Implementation Methodology

The implementation of the Drinking Water Department project involves a structured approach that leverages technology and community engagement to enhance water management and sanitation.

1. Application Deployment: The project begins with the deployment of a user-friendly application that facilitates complaint registration and monitoring. This system is designed to streamline the grievance resolution process, ensuring timely updates for beneficiaries.

2. Complaint Resolution Framework: A systematic framework is established for escalating grievances within set timeframes. This includes automated notifications that significantly reduce average resolution times, with a goal of resolving a notable percentage of complaints within 72 hours.

3. Data Management: Efficient record-keeping and single-window monitoring are integrated into the system to minimize duplication and reduce operational costs. This data management approach supports transparent tracking of complaints and resolutions.

4. Community Engagement: The Jhar-Jal initiative emphasizes active community involvement through handpump surveys and monitoring to improve access to clean water. Local communities are empowered through skill development initiatives and awareness campaigns conducted by the Implementation Support Agency (ISA).

 

5. Tailored Solutions: Single Village Schemes (SVS) and Multi Village Schemes (MVS) are implemented to provide customized water solutions that meet the specific needs of different communities. IOT Devices are used in

6. Sanitation and Health Initiatives: The Swachh Bharat Mission is integrated to address sanitation challenges, enhancing public health and community well-being.

7. Quality Assurance: State Water Testing Labs are established to ensure the safety and quality of water, complemented by regular water quality reports that foster transparency and reliability.

8. Performance Monitoring: The Jal Sahiya Performance Grading system is implemented to enhance accountability among service providers, ensuring that standards are met.

9. Communication Tools: E-books and e-newsletters are utilized to keep the community informed about best practices, updates, and educational resources related to water management and sanitation.

10. Continuous Improvement: Feedback mechanisms are integrated into the system to continuously assess and improve service delivery, ultimately enhancing community trust and satisfaction.

This comprehensive methodology ensures a responsive, efficient, and sustainable approach to drinking water management and sanitation, benefiting communities and fostering long-term improvements.

Implementing Agency Details

Name of implement agency

Drinking Water and Sanitation Department

Name of Representative of Agency

Representative Agency Email

Representative Agency Phone / Mobile

Availability of application for implementation in Other States

(Details on how this application can be made available to other State)

No

Technology Details

Additional information

Additional Image

Technology Architecture

Additional Image

Contact Details

Secretary, Drinking Water and Sanitation Department, Secretary, Drinking Water and Sanitation Department, Govt. of Jharkhand

swsm-jharkhand@jharkhandmail.gov.in

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