Telengana MeeSeva Portal
TELANGANA
Beneficiary Oriented Solution - State
Others
Published By: N
1. good governance initiative that ncorporates the vision of National eGov Plan
2. facilitates single entry portal for entire range of Govt to Citizen & Govt to Business services .
Project Details
Brief Background
1. MeeSeva was launched in Chittoor district in Andhra Pradesh India on 4 November 2011 offering 10 services to the citizens. After formation of Telangana State in June 2014 the services were bifurcated.2. TS Mee Seva has introduced a citizen login which is a very useful feature. Now citizens can avail or use Meeseva services without having to visit a center. The citizen login portal gives access to Meeseva services to all citizens of Telangana.
Objective
1. Improving Service Delivery Efficiency: Enable quick and reliable access to government services online.2. Promoting Transparency and Accountability: Reduce corruption by minimizing human intervention in service delivery.
3. Facilitating Ease of Access: Provide a single platform for citizens to access multiple government services.
4. Enhancing Citizen Convenience: Deliver services at citizens doorsteps through MeeSeva centers and online access.
5. Promoting Digital Inclusion: Bridge the digital divide especially in rural and remote areas.
6. Supporting Government Efficiency: Streamline processes to reduce application processing time and improve workflows.
7. Cost and Time Savings: Lower administrative costs and save citizens time with digital solutions.
8. Encouraging Citizen Participation: Increase engagement through easy access to information feedback and grievance redressal.
Benefits
1. Road Transport Authority Services2. GHMC - Greater Hyderabad Municipal Corporation Services
3. Power Distribution Committee
4. Police Department Services
5. Land and Revenue Registration
6. Digital Payment
7. Blood Bank
8. Agriculture
Implementation Methodology
1. Public-Private Partnership (PPP) Model2. Decentralized Service Delivery
3. Centralized IT Infrastructure
4. Single Sign-On (SSO) Platform
5. Service Level Agreements (SLAs)
6. Capacity Building and Training
7. Digital Payment Integration
8. Grievance Redressal Mechanism
9. Robust Data Security Framework
10. Continuous Monitoring and Feedback Loop
