Commissioner and Director of Municipal Administration - Telengana

TELANGANA

Beneficiary Oriented Solution - State

Others

Published By: N

NA

Project Details

Brief Background

1. Property and Water Tax Management: Offers tools for tax payments and self-assessment.
2. Permit Approvals: Handles building permissions trade licenses and road-cutting permits.
3. Citizen Services: Includes grievance redressal birth/death registration and unified access.
4. Ease of Doing Business: Supports digital transactions and compliance under TSb PASS.

Objective

The eMunicipal Telangana portal is designed to enhance governance and service delivery in urban areas of Telangana. Its objectives include:
1. Streamlined Municipal Services: Digital management of taxes licenses and permits.
2. Enhanced Citizen Access: Online grievance redressal and document services.
3. Ease of Doing Business: Simplifying regulatory processes like building approvals.
4. Transparency and Efficiency: Promoting digital payments and service tracking.

Benefits

1. Convenient Tax Payments: Online payment for property and water taxes.
2. Efficient Service Requests: Grievance redressal and service tracking options.
3. Quick Document Access: Online birth and death certificate issuance.
4. Transparent Approvals: Simplified trade and building permit processes

Implementation Methodology

The implementation methodology of the eMunicipal Telangana portal includes:
1. Digital Integration of Municipal Services: Streamlining services like tax collection and licensing.
2. Citizen-Centric Design: Offering accessible online services for convenience.
3. Technology-Driven Transparency: Ensuring accountability via digital payments and service tracking.
4. Unified Data Management: Centralized systems for efficient urban governance.
5. Capacity Building: Training municipal staff for digital operations.
6. Scalable Solutions: Implementing solutions adaptable to future needs.
7. Public Engagement: Encouraging citizen participation for feedback and improvements.

Implementing Agency Details

Name of implement agency

Centre for Good Governance

Name of Representative of Agency

Representative Agency Email

Representative Agency Phone / Mobile

Technology Architecture

Additional Image

Contact Details

Dr. T.K. Sreedevi, IAS, Commissioner and Director of Municipal Administration, Municipal Administration Department

cdma-telangana@telangana.gov.in

4023302150

Website Link

https://emunicipal.telangana.gov.in/