Commissioner and Director of Municipal Administration - Telengana
TELANGANA
Beneficiary Oriented Solution - State
Others
Published By: N
NA
Project Details
Brief Background
1. Property and Water Tax Management: Offers tools for tax payments and self-assessment.2. Permit Approvals: Handles building permissions trade licenses and road-cutting permits.
3. Citizen Services: Includes grievance redressal birth/death registration and unified access.
4. Ease of Doing Business: Supports digital transactions and compliance under TSb PASS.
Objective
The eMunicipal Telangana portal is designed to enhance governance and service delivery in urban areas of Telangana. Its objectives include:1. Streamlined Municipal Services: Digital management of taxes licenses and permits.
2. Enhanced Citizen Access: Online grievance redressal and document services.
3. Ease of Doing Business: Simplifying regulatory processes like building approvals.
4. Transparency and Efficiency: Promoting digital payments and service tracking.
Benefits
1. Convenient Tax Payments: Online payment for property and water taxes.2. Efficient Service Requests: Grievance redressal and service tracking options.
3. Quick Document Access: Online birth and death certificate issuance.
4. Transparent Approvals: Simplified trade and building permit processes
Implementation Methodology
The implementation methodology of the eMunicipal Telangana portal includes:1. Digital Integration of Municipal Services: Streamlining services like tax collection and licensing.
2. Citizen-Centric Design: Offering accessible online services for convenience.
3. Technology-Driven Transparency: Ensuring accountability via digital payments and service tracking.
4. Unified Data Management: Centralized systems for efficient urban governance.
5. Capacity Building: Training municipal staff for digital operations.
6. Scalable Solutions: Implementing solutions adaptable to future needs.
7. Public Engagement: Encouraging citizen participation for feedback and improvements.
Implementing Agency Details
Name of implement agency
Centre for Good Governance