Telengana State Police Department

TELANGANA

Beneficiary Oriented Solution - State

police

Published By: N

To deliver most effecttve and effcient, productive quality services by the police to the citizen. Filing and tracking the petition, Viewing FIR Details, Details of the theft and other cases, passport application procedure, etc are tracked through this

Project Details

Brief Background

Digitization of police services for citizens to enusre a more efficient effective and transparent police governance

Objective

1. Provide Digital Public Infrastructure for Police Services thereby increasing access to Law and Justics to the citizen.
2. Increase the efficiency of police procedures and increase the transparency
3. Foster community partnerships to enhance trust and safety.
4. Implement effective crime prevention strategies to reduce offenses.
5. Provide professional efficient and citizen-focused policing services.
6. Promote integrity diversity and ethical values in law enforcement.

Benefits

1. Convenient Access to Citizen Services : Offers online services like FIR viewing petition lodging passport status and e-Challan payments reducing the need for physical visits to police stations.
2. Enhanced Public Safety: Provides resources for crime reporting safety tips and real-time updates ensuring citizens are informed and protected.
3. Streamlined Approvals and Verifications: Facilitates processes like tenant and servant verification character certificates and arms licenses promoting transparency and efficiency.
4. Focus on Vulnerable Groups: Dedicated sections for women and child safety including protection from domestic violence eve-teasing and sexual harassment.
5. Public Awareness on Cyber Safety: Educates users about internet fraud phishing and identity theft encouraging safer digital practices.
6. Support for Crime Investigation: Enables property recovery searches and provides updates on missing persons and theft cases aiding in law enforcement and public collaboration.

Implementation Methodology

1. Centralized IT Infrastructure for Police: Establish a centralized platform to integrate and manage all digital services seamlessly.
2. Multi-Channel Service Delivery: Provide access through the web mobile apps and Mee Seva centers for inclusivity in Police Services
3. Single Sign-On (SSO) Platform: Enable a unified login system for citizens to access multiple police services efficiently.
4. Grievance Redressal Mechanism: Implement a responsive system for citizens to register and track complaints.
5. Robust Data Security Framework: Ensure the use of secure encryption and cybersecurity protocols to protect user data.
6. Capacity Building for Personnel: Train police staff and administrators for smooth operation and management of the portal.
7. Digital Payment Integration: Include secure payment options for fines challans and other online services.

Implementing Agency Details

Name of implement agency

Police Computer Services and Standards, TS Police Department

Name of Representative of Agency

Representative Agency Email

Representative Agency Phone / Mobile

Technology Architecture

Additional Image

Contact Details

Dr. Jitender, IPS, DGP (Police DGP), Home Ministry - Police Department

dgp@tspolice.gov.in

4023235170

Website Link

https://tspolice.gov.in/