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Ahmedabad Municipal Corporation (AMC)

GUJARAT

Beneficiary Oriented Solution - State

Municipal Corporation

Published By: N

To provide G2C services in Ahmedabad city Service list: property tax payment, water bill payment, birth and death certificate issuance, and other municipal facilities.

Project Details

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Brief Background

The AMC website which includes information about e-governance initiatives reflects efforts under the Jawaharlal Nehru National Urban Renewal Mission (JNNURM). The AMC s digital platform aligns with the mission?s goals to improve urban infrastructure and governance particularly through the integration of modern tools to streamline citizen services and enhance transparency. AMC also implements projects under schemes like the Rajiv Awas Yojana (RAY) for slum rehabilitation which further ties back to JNNURM s focus on urban development and inclusive growth. These initiatives aim to create a citizen-centric governance framework that facilitates better infrastructure housing and public utilities

Objective

E-Governance Enhancement: Provide streamlined access to municipal services like tax payments certificates water bill management and grievance redressal. 
Transparency and Accountability: Foster efficient communication between citizens and AMC while ensuring transparent operations. &bull         Citizen-Centric Services: Simplify administrative processes through digital solutions to save time and effort for citizens.
Urban Development Integration: Support urban planning initiatives including slum rehabilitation sanitation and housing under JNNURM and RAY.
Achievements:
Digital Accessibility: Enabled over 30 municipal services online reducing reliance on physical visits to AMC offices.
Infrastructure Modernization: Advanced urban renewal projects such as slum-free city initiatives and basic infrastructure improvements under RAY.
Recognition: Received awards for governance innovations including efficient service delivery and slum redevelopment

Benefits

Access to Services: Facilitates online payments for property tax water bills and professional tax reducing the need for physical visits?.
Efficient Governance: Provides information on urban development public health sanitation and education initiatives managed by the AMC?.
Transparency and Communication: Updates on policies programs and public notices ensure transparency in municipal operations?.
E-Governance: Promotes digital integration through features like waste management tracking water supply monitoring and citizen grievance redressal?.
Ease of Navigation: Consolidates resources such as ward details building permissions and citizen support systems in a user-friendly format?.

Implementation Methodology

Public-Private Partnership (PPP) model In-House Governance Collaborative Urban Development

Technology Architecture

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Contact Details

C M Trivedi, IAS, Deputy Municipal Commissioner, Urban Development and Urban Housing Department (UDD) of the Government of Gujarat.

cmtrivedi@ahmedabadcity.gov.in

9978405792

Website Link

http://ahmedabadcity.gov.in/